Wednesday, 20 October 2010

Using a Joint Venture to Expand

By Monica Mehta

In an environment where capital is scarce, I urge small business owners to consider collaborating with other businesses to reach new customers or broaden their offerings without the cost of developing additional expertise or hiring more employees. Unlike a merger, a joint venture lets two companies maintain separate identities. They can enter into the partnership understanding that it may be short-lived and predicate the steps to unwind it. To give you a sense of how such arrangements work, I spoke recently with two entrepreneurs who described the nuances and offered their advice.

Scott Stewart, founder of Westfield (N.J.)-based animation studio SpeakeasyFx, pursued a partnership when his TV and film clients trimmed their budgets during the Great Recession. Founded in 2003, SpeakeasyFx built a reputation for high-quality computer-generated animation, winning clients such as Sesame Workshop, which tapped the studio in 2008 to animate Abby's Flying Fairy School, Sesame's first foray into animated Muppets. The series won an Emmy and SpeakeasyFx won accolades for its part. Still, Stewart struggled to keep his staff busy during lulls.

In 2009, he began an informal collaboration with Erin Sarofsky, founder of Chicago-based production studio Sarofsky, to refer new business to each other. The pair had worked together in the past and began contracting with each other on complementary jobs. When a Sarofsky client needs 3D animation or complex special effects, SpeakeasyFx is its go-to resource. And when one of SpeakeasyFx's clients requires design-oriented work, such as in-camera film work, Stewart brings in Sarofsky's team.

Joint ventures make sense when a partner has expertise you don't have or don't want to build in-house. Although both SpeakeasyFx and Sarofsky are production companies, there is little overlap between their offerings. Their sales teams have even conceded that they could gather more business together than they can separately. "Because we each have so much invested into our own identities already, a joint venture offers the best of both worlds. We can still act independently of each other," says Sarofsky.

For 18 months, the relationship has proved fruitful, so much so that the companies are in talks to set up a New York City office together. But sharing a sales staff, office space, and even positioning themselves as a combined production facility means their companies will be more deeply intertwined, pressing the need to formalize their handshake agreement with something inked on paper. "In this economy of increasingly more significant budget reductions, it's important to understand that a handshake should not be taken lightly; the right relationships, even seemingly casual ones, can have a considerable impact on your company's sustainability," says Stewart.

Making the terms of the agreement clear is crucial. "With partnerships, the value is built over time and it is important to agree how that value will be shared," says attorney Robert Goldbaum, partner and head of law firm Paul, Weiss's asset-management transaction team in New York City. "It is rare to find a joint venture where both partners have benefited equally over many years. Without agreeing on the value of the split, it is likely that one partner may ultimately feel the need to change terms or unwind the venture—and will have the ability to do so."

When IBM (IBM) tapped Microsoft (MSFT) in the early 1980s to build an operating system for its computers, the software company gained unprecedented distribution from the arrangement. However, IBM did not share in Microsoft's success. In fact, the hardware giant suffered billions of dollars in losses and considered dismantling the company in the early 1990s while Microsoft was growing by leaps and bounds.


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What Amazon Fears Most: Diapers

In the Gouldsboro warehouse, robots do the heavy lifting Photograph by Danielle Levitt for Bloomberg Businessweek
It is good to be the chief executive of a company that's about to ship 500 million diapers in a single year. For one thing, you get to drive a golf cart as fast as you want in your new 1,250,000-square-foot warehouse.
"Hang on!" says Marc Lore, putting the hammer down.
The golf cart leaps forward, racing through 10-foot-tall canyons of diapers stacked on pallets. At 25 miles an hour, the diaper mountains blur by, here a pyramid of Huggies Little Snugglers with pocketed back waistbands, there a tower of Pampers Swaddlers Sensitive economy size packs. Skyscrapers of Enfamil, Similac, and Luvs Ultra Clean Wipes flash past.
"You could put about 20 football fields in this place," says Lore, CEO of Quidsi, the parent company of Diapers.com' the Internet service that by year's end is expected to ship Diaper No. 500 million. Next to Lore, in the passenger seat, is Vinit Bharara, co-founder and COO. Lore and Bharara, both 39, have been friends since grammar school in New Jersey. Also on board is Scott Hilton, Quidsi's executive vice-president for operations, who designed the warehouse, which is in Gouldsboro, Pa. The place is a third of a mile long; the way Lore drives his cart, it takes him about a minute to travel its length. High overhead, motion-activated lights flicker to life as he speeds along, leaving a sky trail behind as they zoom past the walls of diapers.
Lore can go almost anywhere he wants inside the warehouse. He can duck through its 53 aisles of supplies with about 50,000 different products. He can slip by its loading docks, where trucks are being stuffed with packages destined for 20 states. (The company also has warehouses in Reno, Nev., and Kansas City, Mo.) But there is one place Lore cannot go. He cannot go where the robots are. The warehouse features about 260 robots, working in a 200,000-sq.-ft. expanse delimited by bright yellow paint and filled with square racks of shelving. They are short, orange, rectangular machines that lift and deliver the shelf pallets to human "pickers" at stations around the perimeter. They move in balletic formation, dancing like the magic broomsticks in Fantasia, sometimes stopping and swiveling in place to change direction. They wait patiently for a column of their peers to pass or make orderly lines in front of the packing stations before dropping off their loads. Each robot weighs about 800 pounds and can lift 3,000 lbs. of merchandise.
"They have sensors and they're supposed to stop if they see you," says Hilton. "But it's better to stay out of their way. They're very quiet, and you don't hear them coming."
So Lore avoids robot territory, driving down another canyon and pulling up to a door in a dark corner. Beyond it is an equally impressive space, another 400,000 sq. ft. yet to be used. "Room for growth," says Lore, letting the sheer size of the space do most of the talking. It is easy to understand the message here, and in everything Quidsi does. To survive as a commodity-based retailer you need ridiculous, giddy-making scale—because no matter what you're selling, if you're selling online, you are always, always at war with Amazon (AMZN).
Lore and Bharara did about $180 million in revenue in 2009 and expect to bring in about $300 million in 2010. Just five years old, Quidsi (the name means "what if?" in Latin) is already breaking even in a category that wasn't supposed to work on the internet: Quickly shipping bulky, low-margin commodities. The partners don't make money on diapers, and never planned to. Diapers are the draw that brings in loyal customers who order over and over. The money comes when a shopper throws in one of the other 25,000 SKUs, or Stock Keeping Units, that Diapers.com lists on its site—higher-margin items like brand-name baby shampoo, wipes, and formula. (Soap.com, just introduced, adds another 25,000 SKUs. Lore and Bharara want to have well over 100,000 by the end of next year; they're planning to get into toys, too.) According to the partners, their customers are "sticky," ordering again and again and telling other parents about the service. They are also a surprisingly valuable demographic; many are mothers who don't have time to drive over to Costco because they're working and will spend money to save time.
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Online advertising nears £2 billion

Online advertising in the UK was up 10 per cent in the first half of 2010 to £1.97 billion.

The increase was driven in large part by a surge in video and social network advertising, according to the bi-annual online advertising expenditure study from the Internet Advertising Bureau (IAB), which was produced in partnership with PricewaterhouseCoopers (PwC).

Online advertising now has a market share of 24.3 per cent of the total UK advertising spend. The wider advertising industry also saw a recovery in the first half of the year, with total UK advertising spending up by 6.3 per cent to £8.1 billion.?

Guy Phillipson, chief executive of the IAB, comments: ‘The return to double digit growth in UK online advertising is characterised by increased investment by major brands, particularly in FMCG [fast moving consumer goods] and entertainment. The effectiveness of social and video ads for classic brand building is reflected in these formats enjoying exponential growth.’

The highest spending sector was entertainment and media, which accounted for 14.4 per cent of total online advertising spend in the UK, followed by finance and FMCG.

Despite the continued difficulty in the sector, retail saw increased online advertising from 7.1 per cent of total spend in the first half of 2009 to 8.4 per cent in 2010.? ?Anna Bartz, strategy manager at PwC, says: ‘These figures reflect a sense of positivity in the advertising industry at a time when many other media in the UK have also displayed signs of a healthy recovery.’

The report also highlights a number of driving factors for the recent growth, including the growing number of online users in the UK and an uptake in the use of devices such as smartphones.

UK internet users are now spending 23 per cent of their time online using social networks and blogs, claims the IAB.


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EU maternity proposals to hit SMEs

Businesses will be hit hard financially by European proposals to extend maternity leave.

EU plans to lengthen the period of leave to 20 weeks from 14 will cost small and medium enterprises an extra £7,000, says the Federation of Small Businesses (FSB).

Ahead of the EU vote on the proposals, the FSB is concerned that the change could act as a deterrent for small firms to take on new members of staff.

While the FSB believes a flexible maternity and paternity leave system is paramount, it sees the proposals as adding payroll costs for already over-burdened companies.

Tina Sommer, head of the EU and international affairs of the FSB, says: ‘Small businesses are known to be flexible employers and it is unfortunate that maternity and paternity leave is one of the biggest barriers for them when looking to take on staff.’


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